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Payam Music Privacy Policy

Effective Date: 12/3/2024

Payam Music values your privacy and is committed to protecting your personal information. This Privacy Policy (“Policy”) describes how we collect, use, and disclose personal information obtained through our website, communications, and services. By using our website or services, you agree to the terms of this Policy. This Policy applies to all visitors, customers, and users of Payam Music’s website and services.

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1. Information We Collect and How We Collect It

We collect information from you both directly and automatically. Directly provided information includes your name, email address, zip code, phone number, billing address, payment details, and other contact information when you enroll in lessons or contact us. If you enroll a child in one of our programs, we collect relevant information such as the child’s name, date of birth, and any special accommodations. Parental consent is required when we collect information about minors.

We also collect non-personal information automatically when you use our website. This includes your IP address, browser type, operating system, and device type, as well as information about your interaction with our site, such as the pages you visit, the amount of time spent on the site, and the referring URLs that directed you to us. Cookies and other tracking technologies are used to improve your browsing experience and gather analytical data about website performance.

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2. How We Use Your Information

The information we collect is used to provide, improve, and personalize our services. Specifically, we use your information for the following purposes:

– Service Delivery: To schedule lessons, process payments, and communicate with you about your enrollment.
– Personalization: To tailor lesson experiences and offer relevant promotions or updates.
– Website Optimization: To analyze site usage, improve website functionality, and enhance user experience.
– Marketing: To send promotional communications, special offers, and updates about our services.

Administrative emails, such as account updates or service-related announcements, may also be sent. Marketing emails or text messages will only be sent with your prior consent, and you can opt out at any time.

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3. How We Share Your Information

Payam Music does not sell, rent, or trade personal information to third parties. However, we may share personal data with trusted third-party service providers who perform essential functions on our behalf, such as:

– Payment Processing: To facilitate secure transactions.
– Scheduling Tools: To manage lesson bookings and communications.
– Marketing Platforms: To send promotional emails and improve advertising campaigns.

In some cases, we may share personal information to comply with legal obligations, such as responding to subpoenas, court orders, or other legal processes. We may also disclose personal data if necessary to protect the rights, safety, or property of our customers, employees, or business partners.

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4. Data Security

We employ administrative, technical, and physical safeguards to protect your personal information from unauthorized access, loss, misuse, or alteration. These measures include access controls and secure data storage.

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5. Children’s Privacy

We are committed to protecting the privacy of children. In compliance with applicable laws, we require parental consent to collect information about minors under the age of 18. If you believe we have collected information about a child without proper authorization, please contact us, and we will promptly delete the data. Parents can also request access to, correction of, or deletion of their child’s personal information by contacting us directly.

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6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and collect data on site performance. Cookies are small data files stored on your device that allow us to identify returning visitors and track website usage. By using our website, you agree to the use of cookies in accordance with this Policy.

You can control cookie settings through your browser preferences. Blocking or deleting cookies may affect certain functionalities of the site. For more information about managing cookies, visit your browser’s help section.

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7. Your Privacy Rights

You have the right to:

– Access, update, or delete your personal information.
– Restrict certain types of processing.
– Opt out of receiving marketing communications.

To exercise your rights, contact us at [**privacy@payammusic.com**](mailto:privacy@payammusic.com). We will verify your identity before processing your request to ensure your information is protected.

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8. Changes to This Privacy Policy

We may update this Policy periodically to reflect changes in our practices, services, or legal obligations. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. We encourage you to review this Policy regularly to stay informed about how we protect your personal information.

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9. Contact Us

If you have any questions or concerns about this Policy or how we handle your personal information, please contact us:

Payam Music

Email: privacy@payammusic.com